Instant Messaging & Texts – Productivity or Distraction?

25th Nov 2012 Comments Off on Instant Messaging & Texts – Productivity or Distraction?

I was recently visiting a client site and throughout the day I was in a position to casually observe several […]

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The Customer Experience – Your Tunnel

6th Nov 2012 Comments Off on The Customer Experience – Your Tunnel

For years now I have been running about the country promoting a marketing concept called “The Tunnel” in countless presentations. […]

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